Last updated: January 2025
1. Introduction
Prophet Guests ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact or enquiry forms
- Book a package or service
- Subscribe to our newsletter
- Contact us via phone, email, or WhatsApp
This information may include your name, email address, phone number, postal address, passport details, and travel preferences.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your travel arrangements
- Provide customer support
- Send you promotional materials (with your consent)
- Comply with legal and regulatory requirements
4. Information Sharing
We may share your information with:
- Airlines and hotels to process your booking
- Saudi authorities for visa processing
- Service providers who assist in our operations
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent where applicable
7. Cookies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@prophetguests.com
Phone: +44 20 3411 0370
Address: 123 High Street, London, UK